I. GENERAL CONDUCT & BEHAVIOR
- Respect for All
- Treat all participants, staff, locals, and community members with kindness and respect.
- No discrimination, harassment, bullying, or exclusion based on race, gender, religion, orientation, or ability.
- Prohibited Behavior
- No violence, threats, vulgar language, or intimidation.
- No theft, vandalism, or destruction of property.
- No lying, cheating, or dishonest conduct.
- No inappropriate physical contact or romantic behavior during the program.
- Drugs, Alcohol, and Substances
- No possession or use of alcohol, drugs, tobacco, or vaping products at any time.
- Prescription medications must be disclosed and used only as prescribed.
- Weapons & Dangerous Items
- Weapons, explosives, fireworks, or anything that can cause harm are strictly prohibited.
- Curfews & Schedules
- Participants must adhere to established curfews and activity schedules.
- Quiet hours and room checks may be enforced.
- Respect for Leaders
- Follow all leader and staff instructions promptly and respectfully.
- Repeated defiance or disrespect may lead to dismissal from the program.
- Dress Code
- Dress modestly, respectfully, and appropriately for local culture and weather.
- No revealing, offensive, or culturally insensitive clothing.
- Digital & Social Media Conduct
- No inappropriate use of phones, cameras, or social media during activities.
- Participants agree not to post or share offensive, dangerous, or private images from the trip.
- Leaders may restrict device use for safety or focus reasons.
II. SAFETY & HEALTH POLICY
- Physical Fitness
- Participants must honestly disclose health conditions or limitations.
- Medical clearance may be required for certain trips.
- Emergency Procedures
- Follow leader instructions in all emergencies.
- Evacuations, rerouting, or itinerary changes may occur for safety.
- Participants may be responsible for additional costs related to emergency changes.
- Medical Treatment Authorization
- We Are Zion staff are authorized to seek emergency medical care when necessary.
- Participants (or parents) are financially responsible for medical costs.
- Communicable Diseases
- Participants must follow hygiene and safety protocols (masks, testing, handwashing) as required.
- Any illness symptoms must be reported immediately to leaders.
- Supervision Ratios
- Maintain appropriate adult-to-youth ratios (e.g., 1:8 minimum).
- Gender-appropriate housing and supervision for minors.
- Buddy System
- Participants must travel in pairs or groups during free time.
- No wandering alone without staff permission.
- Transportation Safety
- Seat belts must be worn at all times when available.
- No distracting drivers.
- Obey all transportation rules and schedules.
- Water & Adventure Activities
- Participants must follow safety briefings for swimming, boating, surfing, hiking, etc.
- Life jackets are mandatory for water activities.
- No unsupervised swimming or cliff jumping.
III. TRAVEL, PROPERTY, & FINANCIAL GUIDELINES
- Travel Documentation
- Participants are responsible for valid passports, visas, and any required vaccinations.
- We Are Zion is not liable for delays caused by missing or invalid documents.
- Travel Insurance
- Proof of travel insurance (including emergency evacuation) is mandatory.
- Luggage & Personal Items
- Participants are responsible for their own belongings.
- We Are Zion is not responsible for lost, stolen, or damaged property.
- Program Payments
- All trip fees must be paid in full prior to departure.
- Payment schedule and deadlines must be honored.
- Refund & Cancellation Policy
- Deposits are non-refundable unless otherwise stated.
- Partial refunds may be available before a specific date; none after departure.
- No refunds for dismissal due to misconduct.
- Financial Responsibility
- Participants are responsible for incidental costs (meals, souvenirs, etc.) not covered by the program.
- Emergency evacuations, early returns, or medical expenses are the participant’s responsibility.
IV. LEADERSHIP, STAFF, & ORGANIZATIONAL CONDUCT
- Background Checks
- All leaders, volunteers, and staff must pass a criminal background check and reference screening.
- Training
- Staff must be trained in emergency response, youth protection, and cultural sensitivity.
- Two-Deep Leadership
- No adult should ever be alone with a minor. Always maintain two-adult supervision.
- Professional Boundaries
- Staff must avoid favoritism, private relationships, or inappropriate communication with participants.
- All one-on-one communication must be visible or documented.
- Mandatory Reporting
- Staff must report any signs of abuse, self-harm, or endangerment immediately to authorities.
- Incident Documentation
- All incidents, injuries, or behavioral issues must be documented and reported.
- Drug, Alcohol, and Conduct Policy (for staff)
- Zero tolerance for any substance use or misconduct during the program.
- Violations result in immediate dismissal.
V. PROGRAM CONDUCT
- Service Projects
- Participants must follow all partner organization guidelines.
- Be respectful, humble, and culturally sensitive.
- Avoid “poverty tourism” — focus on learning, not self-promotion.
- Cultural Sensitivity
- Learn about and respect local customs, dress codes, and languages.
- No mockery, photos, or jokes about culture, religion, or local people.
- Free Time Policy
- All free time is subject to leader approval.
- Curfews and geographic boundaries must be followed.
- Rooming & Lodging
- Gender-separated housing for minors and most mixed groups.
- Quiet hours observed.
- No opposite-gender visits in rooms without leader supervision.
- Environmental Stewardship
- Leave no trace — dispose of trash properly.
- Respect wildlife and local environments.
- Media & Photography
- We Are Zion may take photos or video for promotional purposes.
- Participants grant permission via the Media Release form.
- No photographing minors or locals without permission.
VI. ADMINISTRATIVE & LEGAL POLICIES
- Jurisdiction & Governing Law
- All agreements are governed by the laws of the state where We Are Zion is headquartered.
- Disputes will be handled in the designated local court.
- Dispute Resolution
- Disputes should first be resolved through discussion, then mediation, then arbitration if needed.
- Severability Clause
- If any part of an agreement is invalid, the rest remains enforceable.
- Confidentiality Policy
- All participant information, medical data, and personal details are confidential.
- Non-Affiliation Disclaimer
- Clarify that We Are Zion is not a representative of any government, church, or corporate entity unless explicitly stated.
VII. PARENT/GUARDIAN & MINOR GUIDELINES
- Parental Consent
- Required for all minors; includes emergency medical consent.
- Behavior & Consequences
- Parents agree to support discipline or dismissal decisions made by staff.
- If a minor is sent home early, parents are responsible for travel costs.
- Emergency Contact
- Must provide at least two emergency contacts reachable during the trip.
- Health Forms
- All allergies, medications, and conditions must be disclosed on the medical form.
I’ll See you out there
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